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Good morning, @KORE.
Thanks for reaching back out and letting us know what happened when you contacted our support team.
To get this problem taken care of today, an individual will be sending you a private message in the Community with more details. Here's how to see your private messages in the QuickBooks Community.
- Go to the Profile bubble in the top right-hand corner.
- Choose the Messages option.
- Click directly on the message to review it.
It's that easy.
We look forward to chatting with you soon and getting this issue handled. Have a wonderful day!