Sharky11
Level 1

Other questions

Cryptosecurity? Intuit has shown in many of their business practices that they could care less about security. Besides failing to keep with supported browsers because they are so greedy as to not want to expend the resources to update the software, they have done everything they can to completely eff up any possibility of suitable support.

 

Once Intuit decided to have "experts", most of whom know nothing they chose to leave thier custoemrs out in the wildeness. Wait until you have a problem and realize that Intuit has absolutely no control over thier licensing process so anyone can rip off licenses and sell them, because intuit does not have in house support with a direct line to the company then this is easily exploited by scammers.

 

I was scammed by an "expert" who told me that to fix the issue I was having, I needed to update my software and they would "fix" my database. $1000 later all they had done was run a checksum and who knows, probably downloaded my db and all my employees information and then ripped me off for a software upgrade I did not need.

 

The only reason I had an idea of this was when I did call back in and got a "real" expert (who still couldn't help me by the way), the scammer accidentally put another company name into my software so I was having trouble accessing the service because my information no longer matched. This actually worked out because the dirtbag couldn't charge me card but because he has already upgraded my software, in order to correct the issue, Intuit forced me to buy the upgrade from them. I had an install that was only a year old.

 

Intuit is a cash cow and not invested in their customers. I can only imagine how they treat the data from those of us who file taxes through their program. Can you think this company is responsible with this information?

 

It is amazing to me that Intuit allows any dirtbag to sell their licenses without knowing who is selling them and has no control over them. Take the money and run, screw the customer, that is Intuit. And that is why I'm willing to pay more to migrate to Gusto/Freshbooks. It is pennywise, pound fooling to stay with a company that refuses to provide support, who does not invest the resources to keep their product working with supported browsers when they had a ten year warning that IE would not be supported with newer versions of Windows and no control over their licenses.