This is still ongoing and no Fix
QB refer to Microsoft
Microsoft refer to QB
Endless pointless conversations and forum replies
Only known work rounds are
Switch off cached mode ( in some cases after PST is updated and all folders synced switching back to cached mode repairs problem but not always 100% fix )
In the QB generated email go to format Text and switch between HTML and rich text and back to HTML ( sounds long winded but is really only a couple of mouse clicks ) 100%
