Hi, foggysail.
This isn't the kind of experience that we want you to have.
At this time, I recommend reaching out to our Customer Care Team. We have designated agents that can take a look at your file and explain you in details about this.
Here's how you can contact them:
- From the Help menu, select QuickBooks Desktop Help.
- Enter a brief description of your concerns.
- Click Continue.
- Choose how you'll want to get in touch with our support.
Feel free to get back to this thread if you have other concerns. I'll be here to help you out!
