Good to see you back on this thread and keeping us updated, @userinfo115.
The total amount due will always show up when emailing an invoice in QuickBooks Online (QBO). As mentioned by my colleague above, you can consider changing the Online Delivery option into HTML. However, since you don't see the option, you may not be using the US version of QBO.
To check the region, go to the Dashboard and see the currency sign used.
You may also consider downloading the invoice as a PDF file and manually send it to your clients. This way, the invoice will be sent as PDF attached. To download the invoice, here's how:
- In the left menu, click Sales.
- Go to the Invoices tab.
- Locate and place a checkmark on the box next to the invoice to select it.
- Click the Batch actions drop-down and choose Print.
- A print preview using pdf will show on the screen.
- Choose the Download icon at the top next to the Print icon to save the invoices as a PDF file.
For more details about this process, see this article: Download and save invoices, other sales forms, and statements as PDF.
For future reference, adding some links which you may find helpful:
That should get you pointed in the right direction. Please let me know if you need anything else. I’ll be here to help. Wishing you all the best.
