RenjolynC
QuickBooks Team

Other questions

Thanks for chiming in on this thread, leston12.

 

To verify, have you tried sending the invoice on a different email address? If there are no changes and you still see an html code, I recommend sending feedback to our Product Development Team. They will review your request to help improve your experience in QuickBooks Online.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the Gear icon located in the upper right-hand corner.
  3. Under Profile, select Feedback.

You can always reach out to me if you have any follow-up questions or other concerns. Take care and stay safe!