Hello, Irene.
Thanks for the detailed post about the issue. Good work on doing the Group item workaround. It's actually the only way to hide items when printing.
You're right about the retroactive effect when you check the Print items in group option. So, we're unable to print an invoice that hides the items and at the same time, show them in your side (with or without using the option).
You can review the parts of the invoice before printing it out as what you've pointed out in your post. Though, you can also take a screenshot of the items involved in a group if necessary.
Our developers might add more flexibility on how you would be able to print your invoice. I recommend sending feedback to them:
- Go to the Help menu, then hover on Send Feedback Online.
- Select Product Suggestion.
- Enter your suggestions regarding the Print items in group option or how you would want to print the invoice.
- Click Send Feedback.
Need help recording your invoice payments? This article can guide you through the process: Record an invoice payment.
If you use the Online Banking Feature, do you also need assistance managing your transactions? Check this article out for a guide: Add and match Bank Feed transactions in QuickBooks Desktop.
I'll stand by here if you have more questions in managing your invoices or items. You can also ask me about anything regarding QuickBooks Desktop.
