I would feel the same if I'm in that situation, Seabreezeadultday.
To investigate more on what's causing this issue about the Help menu, I'd like to share another way on how you can reach out to our live support. Please take note that our support team is available from Mon-Fri (6 A.M - 6 P.M).
Here's how:
- Go to this link: Contact Us.
- In the What we can help you with? section, choose any topics.
- Under Here's how to connect with a QuickBooks expert about section, click the Start a Message button.
You can also visit our general help topics page for the articles and guides, or post a reply on this thread if you have any other concerns. I'll be around to provide the solutions. Take care and stay safe.
