Thanks for reaching out in the QuickBooks Community, @khazel.
Let me share with you another troubleshooting steps that can resolve this issue. This way, we can ensure you're able to open the Receipt Management window without closing the program.
To start, let's repair your company file using the Rebuild Data tool. This is a built-in tool in QuickBooks Desktop that can help you fix some minor data issues within the system.
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, click OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If QuickBooks finds an issue with your company file, select Rebuild Now. If you’re still having data issues after rebuilding your company file, try again.
If the persists, manually repair your company using QuickBooks File Doctor. Just ensure to backup your company file before you get started.
Please let me know how it goes by commenting down below. I'll be there to assist you. Keep safe.
