@SirMatthew
RE: Add a NEW layer of nightmare! My client has direct deposit. They HAD to login as the CONTACT person ONLY, NOT the admin, to update information (NOTHING NEEDED CHANGING) or their direct deposit would be suspended! The contact person was a secretary who is deceased because she retired not long after we set them up on QuickBooks back in late 1999!!!
Yes, this is exactly the type of issue this new requirement creates. This over-simplistic view of how companies function creates emergencies. Why, for example, would Intuit think that the contact for a company would stay the same for 22 years? Why insist on the contact? Why make you jump through hoops to comply with their rigid requirements?
Also, insisting on the driver's license for a contact that is no longer the contact - who is gone (in your case gone from this earth) - makes no sense under the sun.
Really Intuit, it's more important to make the customer log into your customer tracking system than it is for them to make their payroll? That's nuts. Nothing should get in the way of a customer sending DD orders - except if they forget their PIN. Nobody thought this through clearly.
