Giovann_G
Moderator

Other questions

Thanks for coming back to this thread, seasidelauren.

 

I appreciate your taking the time to do the steps to fix error 248.

 

This probably a potential data issue for your company file. Since the issue persists after doing the recommended troubleshooting steps, I'd suggest reaching out to our QuickBooks Support Team. They'll be able to further investigate the root cause of this and submit a request to our Data services team to fix your company file.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Choose Contact Us.
  4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect.

 

If you can't get into your product, we can still help you. You can message us outside of the product by using this link: Contact Us.

 

Support hours are Monday until Friday 6 AM to 6 PM PT.

 

If there's a need for you to adjust payroll liability, you can visit this resource for more info: Payroll Liability and/or Balance Sheet Report shows incorrect amounts for payroll liabilities.

 

If I could be of any other help, please don't hesitate to add details on this thread. I'm always here to assist you.