@Victor B wrote:
The fact they can even say this without doubling up and crying in utter shame, is a clear demonstration that they absolutely do not care about their users.
This definitely shows through their recent price gouging. $400 for QB Desktop!?!?
Searching the term "price gouging":
Price gouging refers to when retailers and others take advantage of spikes in demand by charging exorbitant prices for necessities, often after a natural disaster or other state of emergency. Thirty-nine states, Guam, Puerto Rico, the U.S. Virgin Islands and the District of Columbia have statutes or regulations that defining price gouging during a time of disaster or emergency. In most states, price gouging is set as a violation of unfair or deceptive trade practices law. Most of these laws provide for civil penalties, as enforced by the state attorney general, while some state laws also enforce criminal penalties for price gouging violations.
Ok, back on topic. I had to reinstall a QB 2010 for a customer. Kept getting a script error due to a non existent URL. Luckily it notified me of the faulting script, so I found the file, went to the specified line and deleted URL variable it was trying to access. Worked like a champ.
It's situations like this Intuit is trying to get away from. People using their purchased software for 11+ years. Why do you think they created a subscription based model that renders the software useless after 1 year. That prevents program sharing, which in turn gets them mo'money.
Their QB Pro Plus (1 year subscription model) is now the same price ($150) QB Desktop used to be a few years back. Sure you can still pay the price you used to, but now you can't use it for 11+ years unless you pay $400. If you stick with Pro Plus they want you to pay $1,650 to use it for 11 years. It's mind boggling when you do the math. Now QB with payroll is a whole other money grab.
