Hi there, kah2.
Let me route you to the best support so this will be taken care of as soon as possible.
This issue occurs when the Realm ID within your QuickBooks is no longer matches the number we have in our payroll system. Please ensure that your QuickBooks Desktop and payroll tax table is updated to the latest release.
If the issue persists, I'd suggest reaching out to our Payroll Support. They have the tools to check the Realm ID and proceed with the troubleshooting steps.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Click Contact Us.
- Enter a short description of your concern.
- Hit Let's talk and then choose a way to connect.
In addition, you can check this guide to get additional information about entering payroll info: Add historical payroll information to your QuickBooks Desktop Payroll.
Add a comment if you have further questions about direct deposit. The Community and I will always here to back you up. Have a great day!
