OK! Success!
Thanks for the advise about calling!
I just got a call back from Intuit Support. - and fixed the issues in few minutes!
YOU HAVE TO CALL THEM - AND DO A SCREEN SHARE!
Apparently there is a "realm" number thus QB uses and it seems that QB Payroll has the incorrect Realm Number.
You need to resets the Payroll login and input the correct realm number and then login to payroll again and it works..
Have a nice day!
@Kristine Mae wrote:
We don't want our customers to feel inconvenienced, VNAFL. It's something we don't want you to experience.
I know you're still unable to receive a callback. However, I suggest scheduling another one. Or, you can get in touch with an agent through chat. You can follow MaryLandT's steps.
Feel free to take note of our support hours so you can immediately get in touch with an agent.
We're available 24/7. Don't hesitate to reach out to us if you have other concerns. We'll be here to help you.
