I want to ensure this is taken care of, @jeffbean.
There are times that the browser is full of frequently-accessed page resources, thus accumulating and corrupts the browser cache causing the runtime user interface to malfunction.
To start, access the QuickBooks account using a private/incognito browser. You can use the shortcut keys below:
• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once you're in, enter your billable expenses again. If you're able to do so, we'll go back to your regular browser and clear the cache to get rid of the stored junk files.
If the same thing happens, you can use other supported browsers. It could be that the one you're currently working on has a temporary issue with QuickBooks.
I've got a link here that provides you with articles about managing expenses and vendors: Enter expenses, pay bills, and write checks.
Please know that you can always get back to us if you have other questions. I'm more than happy to help. Take care.
