MaryLandT
Moderator

Other questions

This isn't what I want anyone to experience, lu2021.

 

While there isn't a reported case about the error, I recommend contacting our QuickBooks Desktop Live Support Team. They can create an investigation regarding the error code.

 

Once a case is created, they'll forward it to our Engineering Team to find a permanent fix. Here's how to contact them:

 

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).
       

You can also with them through this link: Chat with us online.

 

I'm also adding this article to learn the earlier release update: Latest payroll news and updates.

 

Keep me posted on how the contact goes by commenting below. I'll be right here if you need additional information about the issue.