AbegailS_
QuickBooks Team

Other questions

Thanks for joining the thread, XTNAA.

 

We appreciate your time and effort in trying to resolve the issue on your end.

 

Currently, our engineers are still actively working to get this sort out soon as possible. 

 

In the meantime, I suggest reaching out to our Customer Support Team to add you as one of the affected users. Here's how to contact us:

  1. Open QuickBooks.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Once finished, please provide this investigation number to our representative for a faster transaction: INV-58175.

 

Also, in case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.

 

Please reach out to me here should you need any additional assistance in sending your email. The Community is here to serve you.