I'm here to find out why you're getting such an error, @jeffsinthehouse.
When activating direct deposit, you'll have to make sure that you're running as an Administrator to ensure that the activation process will go through. To do this, you can right-click the QuickBooks Desktop icon and select Run as Administrator.
However, if you're still getting the error, let's perform some troubleshooting steps to sort this out. You can run the Verify/Rebuild Utility tool to diagnose and fix unexpected behavior in a company file.
Here’s how:
- Go to the File menu then Utilities.
- Select Verify Data then wait until the diagnosis is done.
- If there are issues, proceed to rebuild the company file.
- Tap File menu and Utilities again.
- Use Rebuild Data this time then click OK.
- Follow the onscreen steps to finish the process.
Please check this article for more details: Verify and Rebuild Data in QuickBooks Desktop.
I'm sure this would do the trick and fix the issue. You'll also want to check this article for the next step after you're done with the process: Set Up Your Company Payroll For Direct Deposit.
Please post a reply below if you have any other concerns with direct deposit. I'm all ears in case you need any help with QuickBooks.
