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I am 100% in agreement with you. I'm really upset to see the $10 fee all over my account. It's not like the price for their services hasn't increased over the years! My QBOnline and Online Payroll have both gone up considerably, and to top it all, services that used to be FREE are not being charged.
As I mentioned before, I have been a customer since 2012, with 3 different companies and this is upsetting enough to make me want to find a different system and take all my business elsewhere.