Other questions
Thank you for getting back here, @RSnell13.
Allow me to chime in and share some troubleshooting steps to resolve the send button that just does nothing.
You can run the QuickBooks Install Diagnostic Tool (QBInstall Tool). This will help us identify any component issues related to your QuickBooks Desktop. Here's how:
1. Download the QuickBooks Install DiagnosticTool.
2. When prompted, save the file to the local Desktop.
3. Close any open programs and run the QBInstall Tool.
Note: It may take up to 20mins to complete, depending on your internet speed and computer's performance.
4. Restart the computer after running the tool to ensure the components are properly updated.
Please refer to this article for more information: QuickBooks Desktop won't open, has stopped working, or not responding. If the problem continues, you'll need to try other solutions provided in the article.
Also, I'm adding these articles on how to create and receive payments for an invoice in QuickBooks Desktop:
Additionally, you can browse our Help articles page for reference. There, you can read articles that will guide you in completing your future tasks.
Please know that I'm just a reply away if you have any other questions about this concern or with QuickBooks. I'd be pleased to help you out. Take care and have a good one.
