Hi Jason Tice1!
I understand that you need to undo a reconciliation. Let me help you.
The option to undo an entire reconciliation at once is only available to QuickBooks Online Accountants. If your accountant is using one, you can let them do it on your behalf. If not, you can invite them to access your account.
Also, switching to Accountant view still won't give you this option. This only gives you a different user interface, such as a different menu and buttons but the functions are the same.
If you don't have an accountant to do it, you can manually unreconcile the transactions. Follow these steps:
- Go to the Accounting menu and select Chart of Accounts.
- Find the account, select View register, and select the transaction you want to unreconcile to expand the view.
- You’ll see an “R” if the transaction is reconciled. Keep selecting it until the box is blank. This removes the transaction from the reconciliation.
- Select Save.
I've also added some articles for your reference. These will discuss more on how to undo reconciliation in QuickBooks Online:
Do you have more concerns. Post again here and we'll respond as soon as we can.
