Thanks for joining the thread, jle07.
Let me share an idea why the receipt in Undeposited Funds is not showing in Make deposit.
The receipt was probably deposited into your bank account. This is why it's not showing on the Make deposit page. Let's check your Undeposited Funds if it has zero balance.
Here's how:
1. Click Lists from the top menu bar.
2. Select Chart of Accounts.
3. Double-click Undeposited Funds and then hit QuickReport.
4. Choose All dates or you can specify the period.
5. Check the balance of the report.
If you see a balance, you can run a rebuild data to fix a minor issue on your company file.
You can check this resource for more insight: Get started with customer transaction workflows in QuickBooks Desktop.
Click the Reply button if you have further questions about Undeposited Funds. I'll be around to help you.
