Not to worry, @Greatclips3. I'm here to help you through the steps to get this resolved so you can get back to business.
Error -6150, -1006 means your company file could have some issues that need repair. The CryptoWall virus and other malicious software can cause this error and prevent you from opening QuickBooks.
Follow these quick instructions so we can move forward on the next steps:
- Open the Windows Start Menu.
- Type “File Explorer” into search and open File Explorer.
- Search for and open your QuickBooks folder. It’s usually on your C: drive.
- Look for files that contain words like “decrypt” or “instructions” (.txt or .html).
If you see files that fit the description, reach out to your anti-virus provider. They can help you in removing the CryptoWall virus. Here’s documentation from Norton and McAfee for the next steps.
Otherwise, if you don't see any files with the description, your computer is fine. If you have a recent backup of your file, you can use it to restore your work.
If you continue to see the error message, move on to Step 3 in this article: Error 6150, -1006.
Keep me posted on your progress getting that error resolved. I'm determined to help you succeed.
