MaryLandT
Moderator

Other questions

This isn't what I want anyone to experience when reaching out to our supportcastlechiro12.

 

We currently have a high contact volume both via phone and chat. Please bear with us and know that our representatives will be happy to help you once they reach you.

 

You can contact them again in an hour by following these steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Click Contact us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Please take note of the support hours I've listed below:

 

  • Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
  • Advanced, any time, any day.

 

If you have questions or concerns I can address here in the Community, feel free to add them below. I'll be glad to help.