I appreciate your prompt reply, @
I want to make sure I'll be able to provide you the right fix so you'll be able to download your bank transactions.
Were you able to update QuickBooks Desktop (QBDT) to the latest release? If haven't already, I recommend updating it. This will help install the newest features and patches.
If you have and the issue remains, I suggest running the Verify Rebuild tool. This scans your company file for issues and resolved them right away. Let me show you how.
To Verify:
- Go to the Window menu and select Close All.
- Then, go to the File menu.
- Select Utilities.
- Click Verify Data.
To Rebuild:
- Go to the File menu.
- Select Utilities.
- Click Rebuild Data.
You can also see this link for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.
Once done, click the Send button again to get past the error. Also, you'll want to manually import your accountant's copy to your QuickBooks. For guidance, you can check the Import your accountant’s changes section in this article: Import your accountant's changes into your company file in QuickBooks Desktop.
I'm also adding these handy articles that you can read for future guidance:
Please bear with us as we're working to fix this issue. In case you have any other concerns managing your transactions or QuickBooks, let me know in your reply. I'll be more than happy to work with you again.
