Hi there, @OfficeLadyAnne.
Thank you for reaching out to us. I'd be glad to help you fix any possible sign-in issue on your account.
I recommend you update your QuickBooks release version to avoid getting emails that you haven’t signed in to your Intuit account for over 180 days.
Let me show you how:
- Open QuickBooks. Then go to Help.
- Select the Update QuickBooks option.
- Click on the Update Now tab.
- Mark check on the Reset Update tab to erase all the previously downloaded updates.
- Select Get Updates.
Feel free to read this article for the detailed steps in installing QuickBooks: Install QuickBooks Desktop.
You can always leave a comment. Have a great day!
