We finally got this resolved for that employee after approximately 8 hours of working through the different levels of help, so ridiculous! Now we have another new employee who cannot sign in to see her paycheck. We've already spent 2 hours working on this only to be told someone was looking into it and we would be contacted. That was last week - no contact whatsoever and now she needs to see her paycheck. Here we go again, I can't keep doing this every time we hire a new employee. How do I get directly to someone who can help me? One thing both employees have in common is that they used to have a personal quickbooks account.
