Not to worry, @HLA-WA. I'll help you get that backup copy restored right away.
Are you getting any sort of error message when trying to load your backup? If your backup file is on an external device, you'll need to move it to your local hard drive first. Be sure to restore a backup (QBB) with a .qbb extension at the end of the filename.
Here's how to restore a backup copy:
- In QuickBooks, go to the File menu and select Open or Restore Company.
- Select Restore a backup copy and then Next.
- Choose Local Backup and then Next.
- Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
- Select a folder to decide where to save your restored company file. Then select Open.
- If you open the backup in the same folder as your existing company file, you may overwrite your data. To avoid overwriting anything, you can rename your existing company file or the backup so the names are unique. Or you can save the backup in a completely separate folder.
- When you're ready, select Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs. Don't overwrite anything unless you know you want to.
For more info about this process, refer to this article: Restore a backup of your company file.
If you see error messages about your password or assisted payroll data when restoring your backup file, check out this article on how to fix them: Fix backup company file issues in QuickBooks Desktop.
Furthermore, if you're having trouble opening your company file in QuickBooks Desktop, this article will ensure your success: What to do if you can't open your company file in QuickBooks Desktop.
Please come back and post about your results in restoring your backup copy. I'll be happy to help until it's resolved. Have a good one.
