Good day, @bowtie_david.
Thanks for getting back to this thread and verifying your concern.
Since you're experiencing errors when printing in QuickBooks, I'd recommend performing these troubleshooting steps to fix it:
- Turn off the printer, restart your computer, and then turn the printer back on.
- Make sure the printer paper is loaded correctly. Then, select the Windows Start button. Next, browse to the Control Panel, and double-click Printers and Faxes.
- If the printer shows Offline, right-click the printer and click Use Printer Online.
- Double-click the printer and if there are print jobs displayed in the queue, choose Printer, then Cancel All Documents.
- Close the window.
- Right-click the printer, select Properties, and click Print Test Page.
If the printer is a network printer and the test page does not print, network issues could be the cause. Let's ensure that you have the latest printer drivers for your printer. Just go to the manufacturer's website to download and install the most current drivers.
If you're still getting a similar result, use the QuickBooks Desktop (QBDT) tool hub to help resolve it. This fixes most of the common printing issues.
For more printing troubleshooting steps, please check out this article: How to resolve printing issues in QBDT.
Let me know how it goes by commenting below. I'll be here to further assist you. Have a great day and stay well.
