I'll help you fix this, ChristinaA1219.
There are times that issues like this are caused by accumulated temporary internet files in your browser. You can sign in to your QuickBooks account through a private/incognito window. Check out shortcut keys below:
- Press Ctrl + Shift + N for Chrome
- Press Ctrl + Shift + P for Firefox and Microsoft Edge
- Press Command + Shift + N for Safari
Also, you'll have to clear the cache to get rid of the stored junk files and improve system performance. Alternatively, you can switch to different supported browsers to further isolate the issue.
I'll include this article in case you want to run a report with vendor totals in QBO.
Let me know if you need further help managing your account. I'm always here to help you. Stay safe!
