Rjeffries
Level 1

Other questions

Hi emillme2.  I was never able to resolve the issue.  I'm with an MSP and we have 4 or 5 customers who are having this issue.  I have one customer that it is affecting worse than the rest (almost daily) was the one I had QB support remote in and look at the issue.  Everything I tried with them did not resolve the problem.  It's an annoyance, but at least scanning the database is a quick workaround.  I just wish the problem could be resolved.  If you have any better luck, please post back, I'd love to stop doing this several times a week,