Hi there, donna6.
Our Technical Support Team does not make outbound calls, unless an appointment is made to continue troubleshooting. We also provide self-help articles in case the customer in case the customer does not provide permission to screen-sharing sessions.
You can visit our Online Security Center to report the incident. Here's how:
- Go to this link: https://security.intuit.com/contact-us.
Look for Report technical support scams.
Click Report tech support scams.
You can also use this article to reach out to our official support teams: Contact QuickBooks Products And Services Support.
The Community is always here if you need anything else.
