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Condense fails - can u help?
We use QB 2020 Enterprise Platinum in multi-user mode. It can take up to 15 minutes for a bill to record.
Attempting to condense the file. The company file is 450MB with 125000 transactions. It runs for over 36 hours then fails with unrecoverable error code 19859 15058. Under guidance from QB Support, the company file had been verified, then rebuilt prior to attempting Condense. First time through I tried to Condense anything more than 2 years old. Second time through I tried to Condense only 1.5 years of activity (low transaction count).
Support was unable to explain what the error code means and went on to state that Condense function is not supported for troubleshooting, which left me dumfounded.
Can any offer any insights regarding the error code, or insights how I can effectively condense the data? Any help appreciated.