Thanks for keeping updated how the troubleshooting went through, rwk123.
In this case, I would recommend reaching out to our Technical Support Team. They can take a closer look at this and do further investigation to determine why the transactions are not logged in the Sent Email tab.
Here's how to reach out to them:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
You can also reach out to our Chat Support Team by clicking the Contact Us link and we'll get you up and running again.
Let me know if you need anything else.
