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Wrong. QB already ripped off $800 and I listed the crap reasons they gave me. And they knew I had not choice as I had to get my payroll in. What an experience that really proved what I already suspected about QB. Greedy and dishonest. This company is extremely unethical. They did not even do a minimum of troubleshooting. My salaries are the same, nothing changes and the reasons you gave me were never mentioned on the call. The tax tables would not download. The multiple reasons I was given were made up. Especially in comparison to what you told me, no one even asked if I had tried reverting the checks. So, perhaps that was the issue and they just grabbed the $800. Unbeleivably scummy behaviour.
For the other issues, I believe Intuit is having issues being hacked or that have employees possible selling info or scamming people. We shall see how that plays out. For the scam call I got last week, no one would have that cluster of information unless they had access to my quickbooks database, such a coincidence that Tech Support remoted onto my computer. For the call I just got a while ago saying there were problems with the services, why did that person know I recently upgraded? Was it Intuit of does Intuit have another problem No one has emailed me or reached out in a way that is legit.
Refund me the $800 I was screwed out of them perhaps I'll think Intuit may on occasion do the right thing. Don't worry I won't hold my breath.