JustinRSD
Level 3

Other questions

@Angelyn_T 

"Usually, QuickBooks Payments charges a fee each time you process a transaction. The amount depends on how you processed the payment. With ACH/bank transfer the rate per transaction is 1% (Max $10)."

 

That's where you're mistaken.  For new Quickbooks users, yes.  However, your most loyal, long term users are paying $0.50 per transaction.

 

We want someone to explain why Intuit feels like they can add a 1% tax on our revenue when other tech companies (ex: Chase = $0.25.  Melio = FREE) charge modest flat fees or no fees at all.  Absent a logical explanation, we all just see it as a money grab out of our pockets with no value added.  That's, you know, stealing.