athomas57
Level 2

Other questions

Upon further testing, 6+ hours or more.

The file size is 56.8MB    58MB seems to be a very small file.

File doctor found no issues.

 

V29.0.4014.0 (on both host and remote lan station)

 

50 seconds to open the login screen from the LAN workstation

 

3 Minutes to open to the main screen of the file after entering the password.

 

Attached is a picture with various comments and screen captures related to the comments.

 

The Quickbooks database manager is reporting the WebRoot Secure Anywhere is installed.  But I know that it isn't.  In fact, I reinstalled it, and used a popular uninstall tools to monitor the uninstall, and removed all leftover files.   I used a process viewer to confirm no processes were related to webroot.

 

Q. Why is the QuickBooks DataBase tool still reporting that WEBROOT is installed???

Can you provide definitive proof of this, or is the database manager looking at some leftover file, or something it created over 5 months ago when we were using webroot?

 

After all the testing to confirm WEBROOT was not active,,  I also made sure the the Quickbooks program was added to the firewall settings. Of course I test with the windows firewall and antivirus disabled too.

 

The remote workstation can download from the host the 1.6GB downloadQB29 folder and all subfolders in 24.48 seconds, or 533mbits/sec.   The network isn't the issue.