Good morning, @eldermr. Thank you for coming to the Community. I'm more than happy to help you with any question or issue you have here. Just reply to this post and we can start troubleshooting your issue.
If you would prefer to speak to a live agent on the phone, here's how to do that:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right corner.
- In the search field, enter the topic or question you need help with.
- Select Contact Us to connect with a live agent.
- Choose the callback option to talk on the phone.
I'll also include this article if you're needing to contact a different Product Support Team: Contact QuickBooks products and services Support.
Again, know that we're more than happy to help you in the Community!
