JessT
Moderator

Other questions

Hi DDWorks,

 

Yes, you can add a job while your file is pending for your accountant's changes. However, part of the error says, “in Accountant’s Copy”, which creates confusion because you're working on the company file, not on the Accountant’s copy.

 

Normally, we do the basic troubleshooting steps like running the Verify and Rebuild data utilities for random issues like this. However, you have a pending Accountant's copy. And for this reason, I would recommend contacting our Support team instead. That way, they can use a screen-sharing tool to see your setup.

 

If there's anything that I can help you with, feel free to comment below.

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