Unfortunately, it's tax season. I don't have a lot of time to spend chasing down this issue. One client new employee can't access workforce. I believe there are likely others but they gave up and haven't bothered to tell me. View My Paycheck was a nice service. Employees loved it.
Calling support is painful. Poor English, can't hear me I have to repeat myself numerous times and worse in the end nothing gets resolved. Surely Intuit is making enough off it's customer's it can pay to have better options for their customers. Currently Intuit has a 98% market share in the small business space. There needs to be more alternatives and customer friendly alternatives at that.
