Hi Stephanie,
I have talked to 3 different people at technical support, and none of them will help. They all told me that I don’t qualify for the level of help that my problem requires. All I want is the software I purchased to work, but they’ve told me I have to pay for their help. (Some sort of subscription, I think.) I should not have to pay for the solution for the software I purchased to send my invoices, especially when it’s been sending them for years. Very very frustrated with customer service.
