ShiellaGraceA
QuickBooks Team

Other questions

Thanks for getting back to us here, @Corki.

 

I have some information about QuickBooks is crashing after converting your QBO file. You'll want to run our QuickBooks File Doctor tool. It fixes issues related to crashing programs.

 

Here's how to do it:

 

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe). Follow the on-screen steps to install and agree to the terms and conditions.
  4. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  5. From the launch pad, tap the Company File Issues. This will open the QuickBooks File Doctor tool.

 

After running the tool, restart your computer and try uploading your file again. Check out this guide for more information about the tool hub: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

In case you need help with other tasks in QBDT, browse this link to go to our general topics with articles. You'll find related topics with steps that'll help you along the way.

 

Let me know if you still have questions or concerns with bank transactions. I'm more than happy to assist you. Take care and stay safe.