Let me provide other troubleshooting steps to help fix the issue when printing and emailing sales orders, Quic.
Aside from running the QuickBooks Tool Hub, you can reset the TEMP folder permissions. Here are the steps you can follow:
Step 1: Check the folder permissions to the TEMP folder:
- Press the Windows key + R to open the RUN command.
- Type %TEMP% and press Enter.
- Right-click an empty area of the temp folder, and choose Properties.
- Select the Security tab.
- Ensure all user names and groups showing on the Security tab have Full Control.
- Once the permissions have been set to Full Control, save it as a PDF again within QuickBooks.
Step 2: Confirm you can print to your XPS (only for Save as PDF and Email issues):
- Open Notepad.
- Type Test. Select File and then Print.
- Select the XPS Document Writer, and then Print.
- Type a filename and save it to your desktop.
- Go to your desktop and view the XPS document you printed from notepad.
I've added this article for other solutions: Troubleshoot PDF and Print problems with QuickBooks Desktop.
You can also browse the Troubleshoot common printer problems link for detailed steps about how to resolve these printing issues.
If you're getting the same results, I recommend contacting our QuickBooks Desktop Team. They can create a case to isolate and find a permanent fix of this issue.
