Hi there, Leo_N.
It looks like we have an open investigation about scheduled backup that are not running in Windows 10. Please reach out to out Technical Support Team so they can get your account details and add you to the list of affected users.
Here's how to reach out to them:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
In the meantime, you can manually create the backup file while the issue is being worked on. Here's an article as a guide: Back Up Your QuickBooks Desktop Company File.
Let me know if you have any other questions while working in the program.
