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Other questions
Hello, Johnny Zhang.
I'd be happy to help you with showing the quantity/rate on your Purchase Order in QuickBooks Online.
Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.
Here's how to open a private window in different browsers:
- Google Chrome: press Ctrl + Shift + N.
- Mozilla Firefox: press Ctrl + Shift + P.
- Safari: press Command + Shift + N.
If you're able to view the quantity/rate on your Purchase Order using the private browser, let's go back to your regular browser and clear its cache. You can also do this task on other supported, up-to-date browsers. Clearing the cache will refresh the system, and you'll be able to work with clean trash.
You may find this article helpful: Create and send purchase orders in QuickBooks Online.
If there's anything else you need or you have other QBO questions or concerns, just leave a comment below. I'll be here for you. Stay safe!