AileneA
Moderator

Other questions

Hello, Johnny Zhang. 

 

I'd be happy to help you with showing the quantity/rate on your Purchase Order in QuickBooks Online. 

 

Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.

 

Here's how to open a private window in different browsers:

 

  • Google Chrome: press Ctrl + Shift + N.
  • Mozilla Firefox: press Ctrl + Shift + P.
  • Safari: press Command + Shift + N

 

 

 qty.PNG

 

If you're able to view the quantity/rate on your Purchase Order using the private browser, let's go back to your regular browser and clear its cache. You can also do this task on other supported, up-to-date browsers. Clearing the cache will refresh the system, and you'll be able to work with clean trash.

 

You may find this article helpful: Create and send purchase orders in QuickBooks Online.

 

If there's anything else you need or you have other QBO questions or concerns, just leave a comment below. I'll be here for you. Stay safe!

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