Other questions

I appreciate you for keeping us updated, MarkBall2.

This is not the impression we want you to experience. Since you've tried the solutions above and failed, it would be best to reach out to our QuickBooks Care Support. They have the tools to conduct a thorough investigation for a complete resolution.

Here are the steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

The Community is always open if you have other questions while working with payroll forms. I'll be around to help. Wishing you a great day ahead!