MirriamM
Moderator

Other questions

Hello again, Tyla. Thanks for keeping us updated.

 

Let's get this fixed by updating QuickBooks Desktop to the latest release.

 

Here's what you'll need to do:

  1. Go to the File menu at the top.
  2. Then, Close Company/Logoff.
  3. Go back to the File menu and choose Exit.
  4. Right-click the QuickBooks Desktop icon on your desktop, then select Run as administrator.
  5. While on the No Company Open screen, pick Update QuickBooks from the Help menu. 
  6. In the Options tab, choose Mark All and Save.
  7. Mark the Reset Update box in the Update Now tab.
  8. Click the Get Updates button.
  9. Once the Update Complete appears, close and re-open the program.
  10. If you get the message to install update, select Yes. Restart your computer after the installation. 

Once done, try to print again. However, if the issue persists, I recommend using the Print & PDF Repair Tool from the QuickBooks Tool Hub to help fix this unusual behavior.

 

In case, you'd encounter an error when printing, see this guide on how to resolve:

Keep me posted if there's anything else that you need in QuickBooks, I'll be around to provide further assistance. Have a great day.