MaryLurleenM
Moderator

Other questions

Verify data is a good way to identify errors, FlyOverLand.
 

Let's troubleshoot next using the QuickBooks File Doctor. Here's how:

  1. From the tool hub, select Company File Issues.
  2. Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open. Note: If the QuickBooks File Doctor doesn't open, search for QuickBooks Desktop File Doc and open it manually.
  3. In QuickBooks File Doctor, select your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
  4. Select Check your file (middle option only) and then Continue.
  5. Enter your QuickBooks admin password and then select Next.

The scan time depends on your file size. In most cases, it can take up to 5 minutes. Once the scan finishes, open QuickBooks and your company file. The scan may say it was unsuccessful even if it fixes your issue.

 

Check this article to learn more: Fix company file and network issues with QuickBooks File Doctor.

 

I'll be here if you have other questions.