FlyOverLand
Level 2

Vendor center shows open balance that should be zero

In the vendor center for a particular vendor, when showing all transactions, some transactions show an open balance that is not part of the actual vendor balance shown in the list of vendors. 

 

If I select to show open balance rather than all transactions, the transactions are not listed and the open balance does match the vendor list on the left.

 

Some (not all) of the transactions are deposits for funds received from vendor. Deposits do not normally show up in the vendor transaction list, and I am not sure why these particular ones do. 

 

The transaction has been applied/offset by other transactions and it does not appear in pay bills, either as a bill or an available credit.

 

I do not believe this is actually causing any problem in balances, but I do use the open balance column in the vendor center to monitor open vendor transactions, and it is confusing to see an open balance that is not truly open.

 

I have verified data and my file reports no problems.

 

Any way to clear the reported open balance in the vendor center?