Thanks for making it here, zjh.
Too many cache files gathered on your browser can sometimes cause behaviors like missing images on your Products and Services page.
That said, let's try logging in to your QuickBooks Online (QBO) account using an incognito or private browser as an inial step. Since this doesn't store data in the cache, it the best place to isolate browser issues.
Kindly use either of the following shortcut keys:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Safari: press Command + Shift + N
Go back to the Products and Services page and see how it work. If it does, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.
You may find this article helpful when managing and tracking your inventory:
If you have another question in mind, please let me know. I'd be happy to answer them for you. Have a good one.
